Information and Communication Technologies (ICTs) in crisis early warning, response and management can save lives through effective and timely action. However, crisis response and disaster relief operations today continue to be handicapped by out-dated and ill defined information practices, processes and technologies. Interoperability between agencies and systems, collaboration between humanitarian and peacebuilding actors, critical information sharing between governments and NGOs all need to be strengthened. What technological capabilities and organisational commitments are needed to address the challenges today? How will the United Nations act as a global thought-leader in this regard? We already have web and Internet tools, services and platforms with millions of users - can they be leveraged to transform crises and for humanitarian aid? Why will crisis information management play a vital role in peacekeeping and peacebuilding operations in the future? Distinguished speakers, with significant experience in the real world practice and academic research of new media and peacebuilding, United Nations Peacekeeping operations and leading the Office of Information and Communications Technology (OICT) at the United Nations will engage the audience with ideas and opinions that address these questions.